Data deletion

How to request deletion

You can have all your data on UBeriSam deleted by sending an email:

1. Email [email protected] with the subject “Data deletion”.
2. Tell us what you want deleted (e.g. “my whole grower account”, “my alert subscription”, “my visit sign-up”, “my picker profile” or “my ride”) and the details we can find you by:
   • the email address you sign in with or entered,
   • your mobile number, if you signed up for a visit or for WhatsApp alerts,
   • if you sign in with Facebook or Google: the name on that account and the email linked to it.
3. It's best to write from the same email address. If that's not possible, we may ask for additional confirmation of your identity, so nobody else can delete your data.
4. We delete the data and confirm by email without undue delay, within 30 days at the latest.

Deleting a grower account

1. If you have events in progress, sign in at uberisam.com (“Publish a u-pick”), open “My picking events”, close sign-ups and tell the visitors who signed up about the cancellation.
2. Send a deletion request as described above, from your account's email address or with your Google/Facebook account details.
3. We'll delete your account, profile, all your listings, visit sign-ups for your events, reviews of your farm, your farm's followers, rides for your listings, picker ratings you gave and the notices you sent, as well as the link to your Google or Facebook account.

Alerts and visit sign-ups

• Alerts: click “Unsubscribe from alerts” at the bottom of any alert email and you'll stop receiving alerts immediately. If you also want the subscription itself deleted, send us a request by email.
• Picking-job applications: send us the mobile number (and email, if you entered one) you applied with, and we'll delete the application. Otherwise it is deleted automatically 12 months after the last work day.
• Visit sign-ups (“I'm coming”): send us the mobile number (and email, if you entered one) you signed up with, and we'll delete the sign-up and tell the grower you're not coming.

Farm reviews

• Your review: send us the email address that received the “How was it? Rate the farm” invitation and the farm's name, and we'll delete your rating and comment. Otherwise a review stays as long as that farm's profile exists.
• You can simply ignore a review invitation; the link expires after 60 days and the invitation is deleted after 90 days.
• Growers: deleting your account also deletes all reviews of your farm and your replies. You can remove your own reply to a review yourself in “My picking events”.

Farm follows and push notifications

• Following a farm: click “Unfollow” at the bottom of any email about that farm or, if you're signed in, the “Following” button on the listing. The follow is deleted immediately. An unconfirmed follow is deleted on its own after 30 days.
• Push notifications on your device: on the site open “Get alerts” and, under “Push notifications on this device”, click “Turn off” — the subscription is deleted from our database. You can also remove the notification permission in your browser settings; we then delete the subscription the next time we try to send one.

Picker profile and ratings

• Picker profile: sign in, open “My picker profile” and click “Delete profile”. It is deleted immediately and no longer shown with your job applications.
• Picker ratings: deleted automatically 24 months after the work day. To have ratings (or your whole picker account) deleted earlier, email us as described above; you can also dispute an unfair rating in your profile.

Shared rides

• Your ride: open the “Confirm and manage the ride” link from the email and close the ride — it is no longer shown. The ride and all responses are deleted automatically 30 days after the ride date, and an unconfirmed ride after 7 days.
• Your response to a ride: deleted together with the ride; to have it deleted earlier, send us the email address you responded with.

Removing Facebook and Google access

If you signed in with Facebook or Google, you can also remove UBeriSam's access yourself:

• Facebook: Settings & privacy → Settings → Apps and websites → UBeriSam → Remove.
• Google: myaccount.google.com/connections → UBeriSam → Delete all connections.

After that you can no longer sign in with that account, but the data we already have stays until you ask for deletion by email as described above.

What happens after deletion

• Deleted data is removed from our database. The log of sent emails is deleted automatically after 90 days, and database backups are overwritten automatically within a short time.
• We keep data longer only if the law requires it. In that case we'll tell you which data and why.
• Read more about what data we collect and how long we keep it in the Privacy Policy.